Good communication - on time and contents ok
Customer Reviews
Real reviews from the businesses and people we deliver for, posted on Google and Trustindex.
4.9
177 reviews, verified by Trustindex
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Rupert Brown
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ROB BRANTON
Excellent service. Very swift delivery . Would highly recommend this company
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Sara Simon
Wonderful service! Incredibly easy to ask for a quote and from there the process was clear and smooth. Punctual and reliable! Very recommended
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Tierre Tierre
Simply fantastic! I have been let down from another courier company with allocated timeslot etc, so I had only two hrs to have my paintings delivered to a gallery by a no negotiable time. I run a quote online with national courier which in a super quick way has managed to get a van under my doorstep in half hour. They saved my exhibition today. I could not thank them enough. To mention as well a super champion Riyad, who supported with calm and professionalism a few logistics to sort out.
Thank you so much! -
Sukuloluhle Ndlangamandla
Top class courier! Highly recommend!
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Kamila Walker
Professional and reliable delivery service.
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Nigel Sim
Excellent same-day courier service. Everything went very smoothly from collection to delivery. The package arrived on time and communication throughout was great.
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Al-hanoof A
Great service that exceeds expectations! 👍🏻
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Michael Chadwick
Great value, swift service and a cheerful disposition. Will be using your services again in the future, very much appreciated the professional approach.
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Reece Piper
Great company to deal with. Coms are great and will use again
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Brian Flannery
Fantastic service from start to finish, prompt pickup and quick delivery, I would definitely recommend NCD and will be using them again myself .
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Libby Reynolds-Horne
Great communication throughout, quick and easy delivery. Highly reliable.
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Katie Davies
Great fast & reliable service - thank you!
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phil williams
Brilliant!!!!
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Kelsey Dunne
Kim, Hanna and the team provided us with exceptional customer service when we experienced issues with an alternative courier. They truly saved the day very quickly and professionally. I will definitely consider using National Couriers Direct in the future if required.
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Billy Jamieson 
Joke of a company
Absolute joke of a company delivered a bike to me on behalf of a customer, bike was loaded in and strapped ridiculously for a bike in good condition, it was then taken out at some point and moved not securely reloaded and damaged in transit, the pictures show the bike clearly strapped and damaged in the van as does the video.
Company are denying liability the driver couldn’t have left quickly enough after me signing for it as damaged on the receipt which he left in a hurry after speaking to someone at his depot and never gave me my copy but fortunately I took videos and pictures inside there van, a couple of which I have attached.
They won’t correspond with me or give me insurance details so I had a look their company search they don’t show to have any employees over the last couple of years so who’s the guy in the picture? -
Billy Jamieson
Absolute joke of a company delivered a bike to me from Birmingham for a their customer, we have pictures of the bike in the van on 2 separate occasions showing no damage and once it had arrived it had been moved and reloaded damaged in the process, bike was inspected and video and pictures taken inside the van clearly showed the damage which they are denying and refusing to hand over insurance details or take calls these are just a couple of the images I have sent them.
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Harry Smith
Great Service, easy to use, arrived on time for collection and delivery with no issues
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Louise Fraser
Have used twice for same day deliveries. Reasonable cost and excellent service. Will use regularly now
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Karen Clarkson
Outstanding service from start to finish. The driver was professional, punctual, and clearly highly experienced in handling HGV deliveries. Communication was excellent throughout, with regular updates and a strong attention to detail. Goods were transported safely and arrived on time without any issues.
It’s clear that reliability and customer satisfaction are a top priority. I would highly recommend this HGV courier to anyone needing dependable and efficient transport services. -
Megan Fox
Great, speedy service. Team and driver were lovely.
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Carol Melhuish
Excellent service, from initial enquiry to final delivery of goods, value for money and secure delivery. All contact professional and polite, and nothing too much trouble. Thank you
Used a few times and always a professional service, and reasonably priced -
Kieren Wood
Outstanding service! quick and efficient. Very professional, I highly recommend.
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CCL
Amazing fast service at an affordable price too, courier was polite and courteous
Thank you -
Nicky Peebles
Got a quick online quote, converted it to a booking, job collected within 60 mins as promised and proof of delivery supplied when complete. What more could you ask for from a same day courier? :-)
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Samantha Smith
We have used National Couriers Direct for 2 consignments recently, both times they made the process very simple and our time sensitive parcels arrived when they said they would.
Excellent service and we will definitely use you again! -
Tim Rigden
After being badly let down by Royal Mail we searched the internet and found National couriers Direct - they were first class, confirmed picking documents up and were able to keep in contact during the delivery process - will defiantly be using them again
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John MacQueen
Super efficient and quick booking. Great communication and swift same-day delivery of goods. I would highly recommend and will use again.
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Eva Gonzalez
Professional, fast and cheap. Amazing service. Very happy with them
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Oliver Deyong
Really good service. Excellent delivery driver and helped carry the boxes in.
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Virginia Metcalf
As a company we have used National Couriers Direct several times now and every time they do not disappoint - they provide an excellent service keeping us informed every step of the way from pick up to delivery providing complete confidence that our package is in safe hands. We have had the good fortune to make our bookings with Kimberlee who is brilliant at what she does. They are now our go to same day courier company.
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Gareth Bebb
First time we have used National Couriers Direct and had a big item collected in 30 mins and delivered the same day. Will be using again :)
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Karen Eagles
Definitely recommend this courier company. The price was good and they picked up the office equipment we needed moving on time and took it straight to our delivery address. No stop offs and lots of waiting around like other courier companies.
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Nick Roberts
Great service. Will definitely use them again.
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Liz
Fantastic service, would definitely use again in the future. Excellent comms, transferring a high value item. Highly recommend
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Anthony Hancock
Excellent service and sensible cost, I would use them ever time .
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Rob Thomson
Organised last minute same day long distance courier service - excellent customer service and v easy process. Cannot fault them. Highly recommend.
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Tim Graylen
Fantastic service......Kimberlee was able to turn my request round within the hour. Photographic evidence of the collection and delivery. Brilliant service if you are sending high value goods and need the assurance of up to £250k.
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Jemma Green
5 star service
Idris went above and beyond for our delivery. Effective and efficient communication from the moment of booking. Will recommend and use again. -
T.West
Idris No.1
Idris managed to deliver our goods on short notice with great communication to keep us updated.
I highly recommend both himself and the company. -
Riley Helleur
Idris top bloke, great communication and did everything to help us when we had issues delivering to a secure sight. This man deserves a pay rise £££
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Jake Elkins
Outstanding service on a same day dedicated service from Watford to Midlands. Really has saved my day. Will use again.
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Michelle B
Outstanding service provided by National Couriers. From the initial enquiry through to parcel collection and delivery, the entire process was efficient, well-communicated, and completely hassle-free. Thank you (ABL 1Touch)
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Kirsty
Smooth Experience
Sell all other 5 star reviews - i would just be repeating myself have had the same experience as those noted! :) -
Sarah Hernandez
Great service from the team at National Couriers direct. We received very positive feedback from our end customer who said that the delivery driver who dropped off our product was charming. Would highly recommend!
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Sarah Moses
I booked a pick up and delivery. The communication was five star the payment was easy and when I needed to slightly modify arrangements for delivery it was completely straightforward. The product was delivered in record time and as I wasn’t home it was reassuring to receive a delivery notice complete with pictures. I will definitely use this service again and recommend it with five stars
Thank you -
Ollie Rai
First time using this organisation, the online forms made it very simple, followed up by Kimberlee get the order actioned, thank you for a brilliant service, and your driver is a credit to you, we will definitely use your services again. Thank you from PDiC
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Lorna Hutchinson
Brilliant same day delivery and excellent customer service. Will definitely use again and recommend to other.
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Leanne Haynes
Fantastic service. As a company one of our customers needed an item delivered the same day. From quote to collection was within the hour. Driver friendly and polite. Would highly recommend and would use again. Thank you so much
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Ludovic Floch
Excellent and very efficient service. Very flexible and reactive too. Whithin minutes of confirming my order, the driver was on his way to collect and ensure the very important package was delivered on time. Very good and personal communications from the office and the driver. Strongly recommend.
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Sharne
Great Service as always
Great service as always, speedy response from Kimberlee and she is always very helpful, arranged the job within the hour for my customer -
STEVE
Amazing Service
I found National Couriers Direct on the Web and within 10 minutes Kimberley called me. From there on the process was smooth completing details and payment. The parcel arrived same morning from Birmingham to Nottingham. We were amazed goods now being fitted on site. Thankyou so much and we would recommend and use them again. McCane Construction -
Theresa Goodall
Excellent Service
Kimberlee was very helpful and made the process smooth and easy.
The goods were collected and delivered at the times requested.
Would definitely recommend this company. -
John Fair
Fast and reliable service very reasonable price for pallet delivery
We used National couriers direct to collect couple of pallets from our Nottingham warehouse to Manchester, and i must say their services was very fast, we had update prior to collection for ETA. driver was very friendly and helpful. i will defiantly use them in future. -
Jason Hawkes
Same day pallets delivery
Booked the job within minutes at very reasonable price. Excellent communication throughout. Would definitely recommend these guys. -
CRAIG WALKER
HIGHLY recommend!
Absolutely awesome service. Kim in the office couldn't have been more helpful and pleasant!
I was remotely arranging safe delivery of breakables from Barking to Henley. She took care of everything & stayed in touch until the package was delivered a few hours later.
Thanks!! Highly recommend! -
Tom Hughes
Customer Service
Kimberly is very knowledgeable and helped me with my quote, She went above and beyond. Would highly recommend.
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